top of page

Terms & Conditions for TitanQIO
 

1. Acceptance of Terms

By downloading, installing, or using the TitanQIO mobile application ("App"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to these Terms, do not use the App. These Terms constitute a legally binding agreement between you ("User," "you," or "your") and [Your Company Name] ("we," "us," or "our"), the developer and operator of TitanQIO.
 

2. Description of Service

TitanQIO is a project and time management application that provides:

  • Time tracking and logging capabilities

  • Project management tools

  • Team collaboration features

  • Reporting and analytics

  • Integration with third-party services

  • Data synchronization across devices
     

3. Eligibility and Account Registration
 
3.1 Eligibility

You must be at least 13 years old to use this App. By using the App, you represent that you meet this age requirement.

3.2 Account Registration

To access certain features, you must create an account by providing:

  • Valid email address

  • Secure password

  • Basic profile information

3.3 Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials

  • All activities that occur under your account

  • Notifying us immediately of any unauthorized access
     

4. Subscription Plans and Pricing
4.1 Free Version

We offer a free version with limited features and functionality.

4.2 Premium Subscriptions

Premium features are available through subscription plans:

  • Monthly Subscription: [Price]/month

  • Annual Subscription: [Price]/year

  • Team Plans: [Price]/user/month

4.3 Payment Terms

  • Payments are processed through Apple App Store or Google Play Store

  • Subscriptions automatically renew unless cancelled

  • Prices are subject to change with 30 days' notice

  • All sales are final, subject to applicable refund policies

4.4 Refunds

Refunds are handled according to:

  • Apple App Store refund policy for iOS users

  • Google Play Store refund policy for Android users

  • Our own refund policy for direct purchases (if applicable)
     

5. User Responsibilities and Conduct
5.1 Acceptable Use

You agree to use the App only for lawful purposes and in accordance with these Terms. You will not:

  • Use the App for any illegal activities

  • Attempt to gain unauthorized access to the App or other users' accounts

  • Interfere with the App's operation or security

  • Upload malicious code or harmful content

  • Violate any applicable laws or regulations

5.2 Content Responsibility

You are solely responsible for:

  • All data, information, and content you input into the App

  • Ensuring your content doesn't violate third-party rights

  • Maintaining backups of your important data

  • Accuracy of time tracking and project information

5.3 Prohibited Activities

You may not:

  • Reverse engineer, decompile, or disassemble the App

  • Create derivative works based on the App

  • Use the App to compete with our business

  • Share your account credentials with others

  • Use automated tools to access the App
     

6. Data and Privacy

6.1 Data Collection

Our collection and use of your data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

6.2 Data Ownership

You retain ownership of your data. We claim no ownership rights over your content, but you grant us a license to use your data to provide the App's services.

6.3 Data Backup

While we implement backup procedures, you are responsible for maintaining your own backups of important data.
 

7. Intellectual Property Rights

7.1 Our Rights

The App and all related materials are protected by intellectual property laws. We retain all rights, title, and interest in:

  • The App's source code and design

  • TitanQIO trademarks and branding

  • All proprietary algorithms and features

7.2 Your Rights

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to use the App for personal or business purposes.

7.3 Feedback

Any feedback, suggestions, or improvements you provide may be used by us without compensation or attribution.
 

8. Third-Party Services and Integrations

8.1 Third-Party Services

The App may integrate with third-party services (Google, Microsoft, etc.). Your use of these services is subject to their respective terms and conditions.

8.2 Third-Party Content

We are not responsible for third-party content accessed through the App.

8.3 API Usage

If you use our API, additional terms may apply.
 

9. Disclaimers and Warranties

9.1 No Warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9.2 Service Availability

We do not guarantee that the App will be:

  • Available at all times

  • Error-free or uninterrupted

  • Compatible with all devices or operating systems

  • Free from viruses or harmful components

9.3 Accuracy Disclaimer

While we strive for accuracy, we do not warrant that:

  • Time tracking will be 100% accurate

  • All features will work perfectly

  • Data will never be lost or corrupted
     

10. Limitation of Liability

10.1 Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE.

10.2 Maximum Liability

Our total liability for any claims arising from these Terms or your use of the App shall not exceed the amount you paid us in the 12 months preceding the claim.

10.3 Time Limitation

Any claim must be brought within one year of the date the claim arose.
 

11. Termination

11.1 Termination by You

You may terminate your account at any time by:

  • Deleting the App from your device

  • Contacting us to request account deletion

  • Canceling your subscription

11.2 Termination by Us

We may terminate or suspend your account if you:

  • Violate these Terms

  • Engage in fraudulent activity

  • Cause harm to other users or our service

11.3 Effect of Termination

Upon termination:

  • Your access to the App will cease

  • We may delete your account and data

  • Outstanding payment obligations remain
     

12. Modifications to Terms

12.1 Right to Modify

We reserve the right to modify these Terms at any time. Changes will be effective upon posting in the App.

12.2 Notification of Changes

We will notify you of material changes through:

  • In-app notifications

  • Email notifications

  • App Store update notes

12.3 Continued Use

Your continued use of the App after changes constitutes acceptance of the modified Terms.
 

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.

13.2 Dispute Resolution

Arbitration Agreement: Any disputes arising from these Terms will be resolved through binding arbitration rather than in court, except for:

  • Small claims court matters

  • Intellectual property disputes

  • Injunctive relief requests

13.3 Class Action Waiver

You agree not to participate in class action lawsuits against us.
 

14. Miscellaneous Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us.

14.2 Severability

If any provision is found unenforceable, the remaining provisions will continue in full force.

14.3 Assignment

You may not assign these Terms. We may assign our rights and obligations without restriction.

14.4 Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control.

14.5 Survival

Provisions that should survive termination will continue to apply after these Terms end.
 

15. Platform-Specific Terms

15.1 Apple App Store

If you downloaded the App from the Apple App Store, these additional terms apply:

  • Apple is not responsible for the App or these Terms

  • Apple has no warranty obligations

  • Apple is not responsible for addressing claims

  • Apple is a third-party beneficiary of these Terms

15.2 Google Play Store

If you downloaded the App from Google Play Store:

  • Google is not responsible for the App

  • Google has no obligations regarding the App

  • These Terms are between you and us, not Google
     

16. Contact Information

For questions about these Terms, contact us:

Email: support@titanqio.com
Address: Willowbridge Place, Cnr Carl Cronje & Old Oak Drives, Tyger Valley, Cape Town
Business Hours: 9:00AM - 5:00PM (SAST)
 

17. Accessibility

We are committed to making our App accessible to users with disabilities. If you encounter accessibility issues, please contact us.
 

18. Export Controls

The App may be subject to export controls. You agree to comply with all applicable export and import laws.
 

IMPORTANT LEGAL NOTICES:

For Business Users: Additional terms may apply for enterprise accounts.

For EU Users: You have additional rights under EU consumer protection laws.

For California Users: California residents have specific rights under California consumer protection laws.

App Store Compliance: These terms comply with Apple App Store and Google Play Store requirements.

Professional Legal Review Recommended: These terms should be reviewed by qualified legal counsel familiar with your jurisdiction's laws.

bottom of page